Rental Valuation & Lettings
For every landlord we deal with it's important to take a pro-active and consultative approach, our service starts from the moment a landlord decides to rent a property out, not just when the keys are handed over.
Landlords are always welcome into out Hyde Park branch to sit down and discuss a property they rent out, are looking to rent out or are thinking of adding to their portfolio.
We charge no set-up fees; hold landlords to no obligations and only charge when we find the tenants on a strictly no-let, no-fee basis.
In most instances the initial meeting will be at the property in question, we will consult on what needs to be done prior to let, what market we will be aiming for, time frames and rental potential.
We can discuss our fees, terms of business and run through our procedures in more detail.
From there we can actively look to market your property and move things forward to the marketing stage.
Marketing Your Property
Without a shadow of a doubt the most important part of letting a property is having a full set of up-to date, accurate and enticing pictures.
When we visit your property we will take a full set of photographs using a Digital SLR camera complete with wide angled lens and flashgun. This gives us a professional standard portfolio of photographs that gives all potential tenants a better perspective of the property.
The property will then be marketed across all the major web sites including Rightmove, Zoopla and Gumtree as well as our own easy to use, highly optimized site.
We will print off a brochure for our shop window, arrange a to-let board to be erected, cross-reference our database of recent applicants and start booking the viewings in immediately.
We will also make full use of social media and platforms such as you-tube to get your property in front of as many potential tenants as possible.
You will be amazed at how quickly and efficiently we go from instruction to viewings.
Our lettings philosophy is simple:
Good pictures + detailed advert = more enquiries = more viewings = houses let quicker.
At Watts & Co we know an unanswered phone could be a missed opportunity, not only do we have 6 active phone lines but also a dedicated mobile number to log missed calls and also enable mobile users to text as well as call. Our aggressive attitude to enquiries means we fill our diary quickly with viewings.
We also understand that a lot of people have busy lives and it’s not always convenient to view during the day, our office is open for viewings every evening and Saturdays all year round, we know the importance of getting a viewing booked in quickly and aim to show people round within 48hrs.
For us it's not just about getting a fee and moving on, we want to build a business and work with the same landlords and their network year in year out.
We recognize that all the good work of finding tenants quickly can be undone in an instant if the tenants are of poor quality. It’s not always possible to predict all eventualities but we minimize the risk of bad tenancies by using a rigid and robust referencing system.
All tenants and guarantors are credit checked, with a comprehensive overview of their previous tenancy and also employment status gathered.
The negotiators will walk you through the process from start to finish and landlords will be consulted on all applications and are always given the final say before any tenant is accepted.
One of the team would be more than happy to go through this in more detail with you if you wanted to call us today.
Property Management, Rent & Maintenance
Property management isn't just about the property, but also about building relationships with the tenant; if the tenants are happy, the rent is more likely to be paid on-time and the tenancies longer and more successful.
The beating heart of the Watts & Co machine is the property management department, existing entirely online.
All rents are collected on the 1st of every month by standing order, these are then processed through our cloud based property management software which automatically credit's each landlords account and deducts fees before creating a payment run and emailing out invoices and property management reports. We complete payment runs each Friday with payments made at close of play.
The main reason why landlords give us properties to manage is hassle; many of them have demanding professional lives and don't want the constant headaches a rental property can bring. We don't believe a landlord should have to manage the managing agent and therefore we run an efficient maintenance department using the greatest skill of all - common sense. If a tap leaks - we fix it, if a door falls off - we fix it..... Unless requested otherwise in advance any minor repair will be completed and the cost of which included on the monthly rental statement, we will keep landlords informed and contact them immediately with complex problems and come to them with solutions to problems not just the problems themselves.
All maintenance requests are made by email to a dedicated email address and handled in real time by the maintenance team. Our established team of contractors and maintenance engineers are fully equipped to deal with all the issues raised and we are also able to provide quotes for larger projects and full refurbishments.
We will also manage all safety certificates, inventories, notice periods and deposits. Prices available on request.
All landlord are given full access to their account through a web-site log in facility as well as being able to email the following:
We keep our tenants happy by giving them the respect that is sometimes not offered by other agencies. We will always liaise with them regarding tradesman's visits and always give notice of any pending repairs or viewings.
Deposits, Rent Collection, Tax & Accounting
For let-only properties the landlord will be sent the tenants details once the deposit has been paid, this will enable them to protect it using a government scheme within the allotted time period.
For managed properties the deposits will be protected within a relevant scheme and the tenants will be issued with a certificate and also terms and conditions.
At the end of the tenancy we will liaise with the landlord and discuss any deposit deductions before putting these forward to the tenants and also dealing with any disputes.
The rent collection is fully automated with a strict and rigid arrears collection and debt recovery procedure on place. We use a combination of communication, mediation and court action to prevent and recover rent arrears.
Landlords will be given a statement with each payment run that contains their invoice with unique and VAT reference information.
We are also able to produce end of year final accounts for each property if requested.
Like most online letting agents we can cover the whole of Leeds from one central location. What makes us unique is we operate from a highly visible high street shop in the heart of Hyde Park, situated on one of the busiest roads in the UK.
Whether it be a group of student popping in on their way to lectures or a professional couple looking on Rightmove, we have the coverage, we have the team and we have the location to offer a fully flexible letting services for the following markets in all areas of Leeds.
- Professional Lets
- Student Lets
- House Shares