So the big news is interest rates have gone up ...
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We're not daft; we know that you're buying into the property, its price, location and size. We know that Rightmove and Zoopla do the hard work and that for most tenants looking to rent the agency the property is listed with is a necessary evil.
We also know that the greatest from of advertising or marketing is reputation and word of mouth, with this in mind we try and make the relationship we build with our applicants and tenants as good as possible.
You never know that the person looking round could be a landlord mystery shopping his new agent.
We have a very prominent shop in a very visible location and due to our online nature can be contacted 24/7 365 days a year by email.
We have a growing portfolio of properties all across Leeds.
As an independently run business, the people that own the business also work here, we are not part of a franchise or chain and are committed to offering a personal and friendly service, not just to the tenants in our managed houses but also to those we meet briefly for the let-only properties.
From the moment you pick up the phone and respond to our advertising through to the end of your tenancy and the return of your deposit we will treat you as equals, with respect and in timely fashion.
For us our tenants aren't a cash cow they are the lifeblood to our business and what helps us grow. Every system we have developed and procedure we use is not just to make our lives easier but also to also improve communication and keep information flowing. We have robust systems in place to not only make a tenants experience with us simple and hassle free but also lays out to landlords the expectations with regards to for example maintenance, acceptable time frames for repairs and also unscheduled visitors.
By focusing on efficiency of service delivery we can keep our costs reasonable, transparent and fair.
We only charge a flat fee for new tenancies and don't hide extra charges in the small print, all out fees are available on the web-site and clear from the start of the application process.
With many years collective experience our team is trained to handle each enquiry individually, to ask questions and find out exactly what the tenant is looking for. We don't like doing viewings for the sake of them and we're certain that house hunting tenants would rather not have their time wasted.
By prequalifying every enquiry we make sure we are only showing properties that exactly match your criteria.
Our in house maintenance team is set up to deal with issues promptly as we know a minor issue can soon be a major issue if not dealt with correctly.
We either offer our landlords a let-only or fully managed service, for let only once you move in you pay your rent to the landlord and they become your main point of contact, for managed properties we will be your contact throughout the tenancy (more information can be found here)
If you are a tenant looking for accommodation in Leeds take a look at the additional information below and contact us today to discuss our availability, for those on the go use our call back link to leave your number and one of the team will call you back immediately.
Footnote: The additional information below is given as a guide to all potential and current tenants, it is designed to give a reference to how we operate, our systematic approach to the different elements of a tenancy and to also give information that will be useful to those looking to rent or that already do through us. Like all businesses procedures and systems are likely to change and what is written below is intended as a guide and subject to alteration.
Watts and Co are pleased to have won the award for the Best Estate Agent for Customer Service and Experience in the LS4 postcode.